Ear wax removal

london description of image

We provide an on-demand ear wax removal service in London, available 24 hours a day.
Our microsuction treatment is delivered by nationally recognised ENT Doctors.
As featured in

Ear wax removal
london description of image

We provide an on-demand ear wax removal service in London, available 24 hours a day.Our microsuction treatment is delivered by nationally recognised ENT Doctors.
As featured in

4

Response within 4 hours
of your enquiry

24

Open 24 hours a day,
7 days a week

503

Over 500,
5* Google reviews

9,167

Performed over 9,100 ear wax removal procedures

66,348

Miles travelled
across London

Why choose
Auris Ear Care?

We come to you

We come to your location, so that you don’t have to waste time on travel and can be treated in the most convenient place for you.

Open 24 hours

Appointments are available 24 hours a day, 7 days a week. Prioritise your health without sacrificing your schedule.

ENT Doctor

We purposely don’t have a receptionist. From enquiry to after care your care will be managed by an ENT Doctor.

CQC regulated

Auris Ear Care Ltd is regulated by the Care Quality Commission (CQC), upholding us to operating at the highest standard of healthcare in the UK.

An exceptional
service by Dr Rampuri.

An exceptional
service by Dr Rampuri.

Ronnie O'Sullivan

Ronnie O'Sullivan

On the day

History

Consultation to explore your ear symptoms

Consent

Explanation of procedure prior to examination

Examination

Both ears will be examined using a microscope

Procedure

If required, microsuction will be performed

Aftercare

Dr Riaz Rampuri

MBBS, BSc

Dr Riaz Rampuri is the lead clinician at Auris Ear Care, and the person who you will see at your appointment. In his 8 years of clinical experience as a doctor, he has treated over 4,500 private patients in their locations across London and the Home Counties.

Dr Rampuri regularly receives referrals from audiologists, private/NHS GPs and other allied healthcare professionals for complex ear wax removal cases in both adults and children.

Microsuction

What is microsuction?

‘Micro’ – because we use microscopes, ‘suction’ – because we use a finely calibrated suction device, to vacuum out the wax.

Our microsuction equipment is the best in class. We use Carl Zeiss optics and suction units designed and manufactured by DeVilBiss Healthcare, who are world leaders in the production of medical devices for ear cleaning.

Occasionally, when microsuction alone is not possible, we use a combination of fine instruments and eardrops; for example, in cases of impacted ear wax or foreign body removal.

The procedure will normally take a maximum of 30 minutes. The most you should feel is a gentle pulling sensation as your ear is being cleaned.
Why microsuction?

We only practice microsuction, which is the NHS gold-standard for ear wax removal and is supported by NICE guidance.

We are the UK’s first CQC regulated provider of microsuction for mobile ear wax removal in London.

Unlike ear candling, syringing or irrigation, microsuction ear wax removal has a significantly lower risk of causing damage to your eardrum. This is because the procedure is performed under direct vision and avoids the use of any liquids at high pressure.

Microsuction is also an important part of the treatment of swimmer’s ear, or otitis externa, which can cause discharge and itchy ears.

The ear canal is a highly sensitive structure measuring approximately 7mm in diameter and 25mm in length. With such a small cavity to work in, microsuction above other methods has proven to be safer, cleaner and better tolerated by our patients.

Once the procedure is complete, our patients notice an immediate relief of their symptoms and often an instant improvement in hearing, from the comfort of their home. No more blocked ears!

Here’s how it works

Play Video

Other Treatments

In addition to our ear wax removal service in London, we also offer treatment for ear infections and
foreign body removal in both adults and children above 2 years old.
In addition to our ear wax removal service in London, we also offer treatment for ear infections and foreign body removal in both adults and children above 2 years old.

Ear Infections

Foreign Body Removal

All about ear wax

Ear wax is the most common cause of blocked ears. Ear wax plays a very important part in protecting your ears; it is a substance that is secreted inside the ear canal and has cleansing, lubricating and antibacterial properties.

Your ears are self-cleaning, but occasionally this mechanism can fail. An excess amount of wax in your ears can lead to a feeling of blocked ears, itching, pain, hearing loss, dizziness and in some cases tinnitus. Cotton buds – often used to relieve irritation or itching – actually push the ear wax further down into the ear and make ear blockage worse. Hearing aids are also a common cause of impacted ear wax.

Auris Ear Care ear wax removal specialists use microsuction, considered to be the safest, cleanest and most efficient method of ear wax removal. The very definition of 21st century ear care: microsuction ear wax removal in London, at a time and place of your choosing with our innovative private mobile ear cleaning service.

Your ears are self-cleaning, but occasionally this mechanism can fail. An excess amount of wax in your ears can lead to a feeling of blocked ears, itching, pain, hearing loss, dizziness and in some cases tinnitus.

Cotton buds – often used to relieve irritation or itching – actually push the ear wax further down into the ear and make ear blockage worse. Hearing aids are also a common cause of impacted ear wax.
Before After

Before

Ear canal occluded with ear wax, unable to visualise eardrum.

After

A healthy ear following microsuction ear wax removal.

Children

We offer a specialist children’s ear wax removal service in London, providing safe and gentle ear cleaning for your child.

Our doctors are experts in children’s ear wax removal and have a over decade of experience in ear microsuction for babies, toddlers and older children. Children commonly push objects into their ears causing them pain and discomfort. Our team can carefully and quickly remove ear foreign bodies – from cotton buds to beads or even food!

We offer longer appointment times, distracting multimedia, balloons and animal stickers for all paediatric appointments.

Corporate Clients

Corporate
Clients

Over the years we’re proud to have worked with some of the most prestigious music companies in London.

If you are interested in procuring our service for your employees, please email to discuss our corporate rates.

We always come to you

We always
come to you

We are the only company who specialise in home visits in London. We do not offer clinic appointments. Dr Rampuri has also seen patients in other settings outside of the home, for example: hotels, hospitals, schools, offices and care homes.

01

Accessible to
patients with
limited mobility.

02

Convenience.
We travel so you
don’t have to.

03

Available out
of hours.

04

No need to
organise childcare.

05

Alleviate stress for
nervous patients
and children.

06

Privacy and
discretion.

07

Reduced
infection risk.

08

Family can
be present.

Emergency
Appointments

We offer emergency ear wax removal across London and the Home Counties between 7.00pm to 7.00am daily.

Emergency appointments are for patients who need urgent care because of ear pain or those who need a timely appointment e.g. travelling the next day.

The cost for an emergency ear wax removal appointment is an additional £175 to the standard fee.
01

Did you know...

The smallest bones in the body are found in the ears; they are called the malleus, incus and stapes.

Did you know...

Not all living creatures hear with ears; snakes use jawbones, fish respond to pressure changes, and male mosquitoes use antennae.

Did you know...

Wearing headphones for just an hour increases the bacteria in your ear by 700 times.

Did you know...

Your ears never stop hearing, even when you sleep; your brain simply ignores any incoming sounds to ensure you get your rest.

Did you know...

Your outer ear never stops growing throughout your lifetime.
01

Did you know...

The smallest bones in the body are found in the ears; they are called the malleus, incus and stapes.

Did you know...

Not all living creatures hear with ears; snakes use jawbones, fish respond to pressure changes, and male mosquitoes use antennae.

Did you know...

Wearing headphones for just an hour increases the bacteria in your ear by 700 times.

Did you know...

Your ears never stop hearing, even when you sleep; your brain simply ignores any incoming sounds to ensure you get your rest.

Did you know...

Your outer ear never stops growing throughout your lifetime.

Fees

Treatment

Fee

Ear wax removal (microsuction)
£175
Children (2-12 years)
+£75
Travel outside London (view map)  
from £50
Private prescription
+£50
EarCalm spray (5ml)
+£15
Emergency appointment (7.00pm – 7.00am)
+£175
Important information:
Fees are for one or both ears.
If no treatment is required, a consultation fee of £100 will be charged.
Additional patients in the same location from £125.
Important information:
Fees are for one or both ears. If no treatment is required, a consultation fee of £100 will be charged. Additional patients in the same location from £125.
We do not accept cheques

You’re in safe hands

Since August 2018, we’ve received feedback from all walks of life on our ear wax removal service in London.

Areas we cover

Our home visit ear wax removal service is available across London and Home Counties.
We regularly provide same day appointments for emergencies.
Our home visit ear wax removal service is available across London and Home Counties. We regularly provide same day appointments for emergencies.

North London

Archway, Arnos Grove, Barnet, Bounds Green, Bowes Park, Bush Hill, Crouch End, Edmonton, Finchley, Finsbury Park, Grange Park, Hampstead, Haringey, Highbury, Highgate, Holloway, Hornsey, Islington, Kings Cross, Manor House

Muswell Hill, Oakleigh Park, Oakwood, Palmers Green, Shoreditch, Southgate, Stamford Hill, Stoke Newington, Tottenham, Totteridge, Tufnell Park, West Green, Whetstone, Winchmore Hill, Wood Green, Woodside Park

more

East London

Aldgate, Barking, Bethnal Green, Bishopgate, Bow, Canary Wharf, Chingford, East Ham, Forest Gate, Hackney, Highams Park, Isle of Dogs, Leyton, Leytonstone, Manor Park, Mile End, Plaistow, Poplar, Shadwell, Shoreditch

Stepney, Stoke Newington, Stratford, Upton Park, Wanstead, Walthamstow, Wapping, West Ham, Whitechapel, Woodford

more

West London

Acton, Bayswater, Boston Manor, Chinatown, Chiswick, Ealing, Fitzgrovia, Fulham, Gunnersbury Park, Hammersmith, Hanger Lane, Holland Park, Park, Kensal Town, Kensington, Ladbroke Grove, Maida Vale, Marylebone,

Mayfair, Northfields, Notting Hill, Paddington, Piccadilly, Queens Park, Shepherds Bush, Soho, South Kensington, Stamford Brook, Turnham Green, Westbourne Green, White City

more

North West London

Acton, Arkley, Baker Street, Belsize Park, Brent Cross, Brondesbury, Camden Town, Chalk Farm, Colindale, Cricklewood, Edgware, Euston, Golders Green, Gospel Oak, Hampstead, Harlesden, Hendon, Kensal Green,

Green, Gospel Oak, Hampstead, Harlesden, Hendon, Kensal Green, Kentish Town, Kilburn, Kingsbury, Marylebone, Mill Hill, Neasden, Park Royal, Primrose Hill, Queens Park, Queensbury, Regents Park, St. Johns Wood, Stonebridge, Swiss Cottage, Tufnell Park, Wembley Park, Willesden

more

South East London

Abbey Wood, Beckenham, Bermondsey, Blackheath, Brixton, Brockley, Camberwell, Charlton, Crystal Palace, Denmark Hill, Deptford, Dulwich, Eltham, Greenwich, Kennington, Kidbrooke, Lambeth, Lewisham,

Mottingham, New Cross, Newington, Norwood, Oval, Peckham, Shooters Hill, Sidcup, South Bank, Southwark, St Johns, Surrey Quays, Sydenham, Thamesmead, Vauxhall, Woolwich

more

South West London

Balham, Barnes, Battersea, Belgravia, Brixton, Brompton, Chelsea, Clapham, Colliers Wood, Earls Court, Fulham, Knightsbridge, Lambeth, Mitcham, Morden, Oval, Parsons Green, Pimlico, Putney, Richmond, Roehampton

South Kensington, Southfields, St James, Stockwell, Tooting, Vauxhall, Victoria, Wandsworth, Whitehall, Wimbledon

more

If you require an appointment outside of the areas we cover, a minimum travel fee of £175 will be charged.

FAQ’s

Our FAQ’s are here to provide answers to any important questions about our ear wax removal service in London.
Do you treat children? Yes, we treat children from 2 years old. Please click here for more information. Will ear wax build up again after the appointment? Yes. Our ears continuously produce ear wax irrespective of age. The rate at which this happens varies between individuals. Microsuction vs Ear Syringing/Irrigation?
  MICROSUCTION SYRINGING/IRRIGATION
Clean Yes No
Safe Yes No
Effectiveness (relative) High Low
Direct Vision Yes No
Infection risk (relative) Low High
Perforation risk Low High
Cost High Low
For more information about ear syringing or irrigation, please click here What are the symptoms of ear wax build up? Early symptoms
  1. Itching
  2. Mild hearing loss
  3. Feeling of fullness
Late symptoms
  1. Profound hearing loss
  2. Pain
  3. Pressure build up
  4. Dizziness/Imbalance
  5. Headaches
  6. Tinnitus
What does the ear wax removal procedure involve? Link to ‘step by step process’ section Link to ear wax removal video  Should I use ear drops before the appointment?  We recommend using ear drops for up to 2 days prior to your appointment to help soften ear wax. Please do not use ear drops if you have a perforated eardrum or an active ear infection. How do I keep my ears clean? Do not self clean with over the counter (OTC) instruments as your ears are self-cleaning. Watch our ear wax removal video to learn more about the microsuction procedure. Do you offer manual ear wax removal? Yes. We use wax hooks, crocodile forceps and Jobson Horne probes particularly in patients who have a sensitivity to noise from microsuction. What happens if I don’t have ear wax? Our ENT doctor will further investigate the reasons for your appointment. You will be provided with lifestyle advice, prescribed medicine or a referral to one of our recommended specialists (ENT Surgeon, Audiologist, Vestibular Medicine, GP). What is ear wax? – link to page which answers question

Is microsuction painful?

No. Occasionally some people may experience mild sensitivity or discomfort.

I’ve had ear surgery in the past, is microsuction suitable?

Yes. Microsuction is the safest method of ear wax removal for people who have had grommets, tympanoplasty (eardrum repair) and/or mastoidectomy. We also treat patients with narrow ear canals, exostoses or canaloplasty.

Do you offer treatment for otitis externa (swimmers ear)?

Yes. Otitis externa is best treated with microsuction followed by a course of antibiotic or anti-fungal eardrops. Follow up appointments are offered in cases of severe infections, to ensure complete resolution. If your infection is resistant to antibiotics, we will take a microbiology ear swab and send your sample to a laboratory for further investigation.

How often should I get my ear wax removed?

There is no clinical evidence published on how often you should clean your ears, as the need for ear wax removal varies from person to person. Your ENT doctor will advise suitable scheduling after your first appointment.

What is microsuction? – link to section of page which answers question

Will microsuction affect my tinnitus?

If tinnitus is present due to the ear canal being blocked, this is often alleviated when the blockage is cleared with microsuction.

In cases of chronic tinnitus, microsuction can temporarily exacerbate tinnitus for up to 48 hours following treatment.

If you suffer from tinnitus, please notify your clinician at the time of consent.

Do I need a referral from my GP to see you?

No

How long is the appointment?

Usually no more than 30 mins for both ears. If the appointment is for a child, please allow up to 60 mins. 

Do you offer home visits?

Yes

Are you open on the weekends and public holidays? 

Yes

What information do I need to provide at the appointment?

Please have the information below available (if applicable)

  1. GP’s practice name
  2. Medical history
  3. Regular medications

Can I fly immediately after my ear wax removal appointment?

Yes

Do you provide interpreters?

Yes Please inform us at the time of your enquiry.

How do I pay?

We accept all major credit/debit cards. We do not accept cash or cheques.

A receipt will be emailed to you following payment.

What is your cancellation policy?

If you cancel within 24 hours of your appointment you will be charged a rebooking fee of £100 on your next appointment.

Can I claim your fees against my medical insurance policy?

It depends on your insurer. We do not take payment from insurance companies. You must check with your insurer that they will cover your treatment by the clinician you are seeing.

How do I leave feedback?

  1. Email us on info@aurisearcare.co.uk
  2. Write a Google review – link here
  3. Respond to our feedback survey.

How do I make a complaint?

If you have a complaint about the service you’ve received from Auris Ear Care Ltd, please let us know by completing the form on the link below:

https://www.aurisearcare.co.uk/
complaints/

If you remain unhappy after you have received a response to your complaint, please contact our independent adjudicator ISCAS.

Still have a question?

If we have not answered your question, please get in touch.
If we have not answered your question, please get in touch.

Appointment Request

We respond to appointment requests within 4 hours.
Important information:
If you require a chaperone or translator please inform us at the time of booking.
If unavailable, please send a text with the patients name, age, postcode and treatment required.
Appointments are available
24 hours a day, 7 days a week 
Appointments are available
24 hours a day, 7 days a week